Last updated: 09 Oct 2023
Tenant Charges – For Tenancy Contracts Signed On Or After 1 June 2019
We have produced this guide to inform tenants of our fees relating to a typical tenancy. Please note the charges listed below are the maximum fees (unless stated otherwise) that will be applied depending on your circumstances, and the number of tenants and all fees are inclusive of VAT. We aim to be as transparent as possible when disclosing our services, procedures and fees. Whilst every care is taken, changes such as seasonal promotions occur, so contact our branch directly for an accurate assessment of your rental needs.
| Service | Charges |
| Variation to contract | £50.00 to make changes / add a person to the contract. If the changes you require cost us more than £50.00, you will be given an invoice breaking down all costs incurred. |
| Replacement keys | You will be charged all reasonable costs of replacing any locks, keys, remote controls or security devices that have been lost during the term of your tenancy or not returned to the Landlord or the Agent at the termination or earlier ending of the Tenancy. |
| Cleaning charges | Tenants will be invoiced for any costs incurred for cleaning, which is required as a direct result of the tenant’s negligence in keeping the property clean. Including any cleaning required during the tenancy term and at the end of the tenancy if the property is not returned in the same condition it was given in. |
| Late exit fees | You will be liable for any reasonable costs incurred by the landlord for late exit. |
| Early Exit | Tenants must find a suitable replacement if they wish to leave earlier than their stated contract end date. If the tenant vacates the Property/Premises during the term but not in compliance with their tenancy obligations, the tenant will remain liable to pay rent, the costs incurred by the Agent for re-letting the property, the agent’s commission plus any other monies payable under their tenancy agreement until the term expires, or the Property/Premises are re-let, whichever is the earlier. All early contract terminations carry a one-off exit fee of £50.00. You may lose some or all of your deposit to offset any loss incurred by the landlord. |
| Late rental payments | Interest on late rent payments will be charged at 3% above the Bank of England’s base rate from the date the rent falls due until it is paid. This charge will be levied after the tenant is at least 14 days in arrears and will be backdated to when it fell due. |
| Damages / Negligence | Any damages caused to the property by the tenant through breach of their tenancy agreement will be charged to the tenant. This includes call-out charges for contractors if the fault lies with the tenants. |
Tenants Fees
- Renting a Property (No Fees)
- Changing any Terms of the Tenancy Agreement (£50)
